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VAT relief for disabled people

If you’re disabled or have a long-term illness, you won’t be charged VAT on products designed or adapted for your own personal or domestic use. Also, you won’t be charged VAT on:

  • The installation and any extra work needed as part of this
  • Repairs or maintenance
  • Spare parts or accessories

The product and your disability have to qualify.

Look out for the VAT Exempt products when browsing the site. All products showing this logo are eligible for zero-rated VAT.

If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Notice 701/7 VAT reliefs for disabled people (https://www.gov.uk/government/publications/vat-notice-7017-vat-reliefs-for-disabled-people) or the HMRC National Advice Service on 0845 010 9000.

How to get the product VAT free

To get the product VAT free your disability has to qualify. For VAT purposes, you’re disabled or have a long-term illness if:

  • You have a physical or mental impairment that affects your ability to carry out everyday activities, eg blindness
  • You have a condition that’s treated as chronic sickness, like diabetes
  • You’re terminally ill

You don’t qualify if you’re elderly but able-bodied, or if you’re temporarily disabled.

How to Apply

You will need to download the file below, complete and return by email to:


Download VAT Exemption Application Form 

Once we have your returned declaration, and you have created an account you will be eligible to purchase any of our products with the VAT Relief Icon VAT Free.

A family member or carer can complete the form on your behalf if you wish, but you will need to be named on the declaration.

Should you require more information please contact us.